Privacy policy

Last updated: 31 August 2026

This policy explains what we collect when you use this website, why we collect it, and what you can ask us to do about it.

01Who we are

Cancun Mexico Tennis operates this website and provides tennis coaching and retreat services in Cancún, Quintana Roo, Mexico. You can reach us at the email address on our contact page.

02What we collect

When you send a reservation request or a contact message we collect the name, email address, phone number, travel dates, number of players, playing level, package interest and any message you choose to give us. We also record the language you wrote in, the page you submitted from, your browser's user-agent string and the country your request came from.

03Why we collect it

We use this information for one purpose: to answer your enquiry and arrange your coaching or retreat. We do not sell it, and we do not add you to a marketing list unless you separately ask us to.

04Who we share it with

Only the people needed to deliver your booking — coaches, the hotel or transfer provider you are matched with, and our email service provider. We do not share your details with advertisers or data brokers.

05How long we keep it

Enquiries that do not lead to a booking are deleted within 24 months. Booking records are kept as long as we are required to for tax and accounting purposes.

06Cookies and analytics

We use Google Analytics to understand which pages people read and which languages they need. Analytics cookies are set by Google; you can block them in your browser. We also use Cloudflare Turnstile to keep automated spam off our forms, which sets a short-lived technical token and does not track you across sites.

07Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to the email address on our contact page and we will respond within 30 days.

08Changes to this policy

If we change how we handle your data we will update this page and change the date at the top.

This is a plain-language template. Have it reviewed by a qualified lawyer in your jurisdiction before launch.